FELVOZ Privacy Policy

Effective Date: September 26, 2025

FELVOZ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information.
By accessing our website [xkalon.com] or using our services, you agree to the terms of this policy.

1. Information We Collect

When you visit, purchase, or register for our services, we may collect the following information:

Account Information: Your name, contact details (such as phone number), and shipping address.
Order Information: Purchase history and payment details (processed securely through third-party payment providers; we do not store full payment card information).
Browsing Information: IP address, browser type, access time, and pages visited — used to improve website performance and security.
Membership Information: When you purchase the Leap Member lifetime membership, we store details related to your membership status.

2. How We Use Your Information

We may use your information for the following purposes:

To verify and process your Leap Member membership.
To complete orders and deliver associated benefits.
To provide customer support and after-sales service.
To improve website functionality and user experience.
To comply with legal and regulatory obligations.

3. Information Sharing with Third Parties

We do not sell your personal data.
However, we may share necessary information in the following limited situations:

Logistics and Delivery Providers: To handle product shipping and delivery.
Payment Service Providers (e.g., PayPal, Stripe): To process secure payments.
Analytics Tools (e.g., Google Analytics): To help us analyze performance and enhance user experience.

4. Data Storage and Security

We use encryption and access control to protect your information.
Data is stored on secure servers and accessible only by authorized personnel.
However, please note that no method of internet transmission is 100% secure.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

Remember your shopping cart and browsing preferences.
Analyze site traffic and user behavior to improve functionality.

You can disable cookies through your browser settings, but some features may not function properly as a result.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Request that we stop processing your data for marketing or analytics purposes.

If you are located in the European Union (EU), you may also have additional rights under the GDPR, such as data portability, erasure, and restriction of processing.
To exercise your rights, please contact us using the details below.

7. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13.
If we discover such data has been collected, we will promptly delete it.

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and stored in the United States or other countries.
We take reasonable measures to ensure your information is adequately protected.

9. Policy Updates

We may update this Privacy Policy from time to time.
The updated version will always be posted on [felvoz.com] with the effective date clearly indicated at the top.

10. Contact Us

If you have questions or privacy-related requests, please contact us at:

Website: [felvoz.com]
Company: FELVOZ