Payment and Delivery
We make every transaction safe, simple, and fast. FELVOZ supports flexible payment options and reliable delivery services to ensure a smooth shopping experience for every customer.
Payment Methods
You can choose from several secure payment methods:
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Credit / Debit Cards: Visa, MasterCard, and American Express
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PayPal: Fast and easy checkout
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Apple Pay / Google Pay: Quick mobile payment
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In some areas, local payment methods are available — please check the checkout page for options.
Leap Member warranty deposits can also be paid using any of these methods.
Delivery Policy
Delivery Time:
Custom orders usually need 15–30 business days, depending on the production process.
For exact delivery times, please see the product page or contact our service team for details.
Delivery Area:
We offer worldwide shipping to most countries and regions.
Shipping fees are automatically shown at checkout, based on your delivery address and package weight.
Logistics Tracking:
After shipment, we’ll email you a tracking number so you can follow your order.
You can also track delivery anytime on the carrier’s website or through our official site.
Delivery Confirmation
Please check your package when it arrives.
If there’s any damage, take photos and inform the delivery staff right away.
Then contact our after-sales team, and we’ll assist you quickly to resolve the issue.
Special Note
In remote or special areas, delivery may take longer.
We truly appreciate your patience and understanding as we ensure every carbon fiber bicycle arrives safely.
